Terms of Service
Effective Date: January 1, 2025
Welcome to LeaderSkillPro, the premier provider of executive training services on LeaderSkillPro.com. These Terms of Service govern your access and use of our offerings.
1. Acceptance of Terms
By enrolling in our services, purchasing our materials, or acquiring any goods, you agree to abide by these terms.
2. Our Offerings
2.1 Executive Training Services
LeaderSkillPro delivers in-person and virtual programs designed for senior professionals. These sessions are scheduled at our facilities or via secure video platforms.
2.2 Information Products
We provide downloadable resources such as e-guides, templates, and recorded workshops.
2.3 Goods
Our branded merchandise includes workbooks, stationery, and training kits.
3. Fees and Enrollment
All fees are stated in your registration details. Payment must be completed by the due date to confirm enrollment.
4. Refund Policy
LeaderSkillPro aims to ensure client satisfaction through clear guidelines below.
4.1 Executive Training Services
If you cancel at least 14 days before the start date, we will reimburse your paid fee minus any administrative costs. You may transfer your enrollment to a future session once, subject to availability. For cancellations within 14 days of the session, no reimbursement is offered due to logistical commitments and resource allocation.
4.2 Information Products
You may request a refund within 7 days of purchase if the product remains unused and no download links have been accessed. Approved requests will be processed within 10 business days via the original payment channel.
4.3 Goods
Unused items in their original packaging may be sent back for a refund request within 14 days of delivery. You must contact us to obtain an authorization code. Once received and inspected, we will process your refund within 10 business days.
5. Rescheduling
Requests to reschedule a service must be submitted at least 7 days prior to the original date. We will make reasonable efforts to accommodate your request.
6. Contact Information
Address: 10 Anson Road, #21-04 International Plaza, Singapore 079903
Phone: +6582741058
Business ID: S9035992A
For any inquiries, please use our contact form.